Patient Care
We aim to make your hospital visit as comfortable, safe and positive as possible.
Our team is committed to providing exceptional care, and ensuring your transition back home is well coordinated by our dedicated staff.
Room and Board
Paediatric Ward (For Mother and Child)
* With added folder bed and meals for caretaker
* Folder bed will be charged at RM31 per night
| ROOM | NORMAL RATE (RM) |
| 4 Bedded | 180.00 |
| 3 Bedded | 210.00 |
| Semi Private/ Twim | 160.00 |
| Single Standard | 230.00 |
| Single Deluxe | 280.00 |
Paediatric Ward (Optional)
* No added folder bed or meals for caretaker
* Folder bed will be charged at RM31 per night
| ROOM | NORMAL RATE (RM) |
| 4 Bedded | 90.00 |
| 3 Bedded | 140.00 |
| Semi Private/ Twim | 160.00 |
| Single Standard | 230.00 |
| Single Deluxe | 280.00 |
Surgical New Room Rates
| ROOM | NORMAL RATE (RM) |
| 8 Bedded Room | 100.00 |
| Private/ Single Bedded Room | 250.00 |
| Deluxe | 300.00 |
| Executive Deluxe | 430.00 |
| VIP Suite | 780.00 |
Medical Ward
| ROOM | NORMAL RATE (RM) |
| 4 Bedded | 90.00 |
| Semi Private/ Twin | 160.00 |
| Single Standard | 230.00 |
| Isolation | 250.00 |
| Deluxe Private | 280.00 |
| VIP Suite | 680.00 |
Premier Ward
| ROOM | NORMAL RATE (RM) |
| Single Standard | 380.00 |
| Single Deluxe | 430.00 |
| Executive Deluxe | 480.00 |
| VIP | 680.00 |
| VVIP Suite | 980.00 |
Maternity New Room Rates
| ROOM | NORMAL RATE (RM) |
| 4/5 Bedded Room | 100.00 |
| Semi Private | 190.00 |
| Standard Private | 250.00 |
| Deluxe | 300.00 |
| VIP Suite | 780.00 |
Others
| ROOM | NORMAL RATE (RM) |
| Day Ward | 90.00 |
| ICU | 380.00 |
| Incubator | 100.00 |
| Procedure Room | 60.00 |
| ICU Isolation Room | 450.00 |
All room rates are inclusive of patient meals.
Room rates are not inclusive of government tax and subject to revision from time to time by KPJ Ampang.
All rooms are fully air-conditioned with attached bathroom, TV and telephone (3 bedded and 4/5bedded rooms are not provided with telephones).
SECURITY FOR YOUR BELONGINGS
During your stay with us, it is advisable not to bring or keep valuables. You are advised to send your valuables home with a family member. If that is not immediately possible, valuables may be kept temporarily in the hospital safe until someone can take them home for you. The hospital will not be responsible for any loss of valuables such as cash, jewellery, mobile phone, or damage to your personal items while in our premises.Telephones
This facility is only available in single rooms. To call for internal services, please refer to the hospital telephone directory for extension numbers or press “0” for operator’s assistance. To make external calls, please press "0" for operator’s assistance. Charges for your external calls will be reflected in your hospital bill. Public telephones are available at the ground floor, near to the A&E service. Hand (Mobile) phones are not permitted within the hospital premises as they may interfere with the high frequency electronic equipment used.
Television
Each patient room is equipped with a television. If you encounter a problem with the television, please contact our Maintenance & Engineering Service at ext. 1013.
Newspaper
A choice of one complimentary newspaper is provided to all single room occupants.
MEDICAL RECORDS
Request for Medical Records
An upfront payment of RM120 will be collected from the patient or third party for any medical report/ insurance claim requested. Full payment will be collected upon completion of the report.
Please take note of the list of documents you need to prepare as below, in order to obtain the medical reports.
PATIENT (SELF)
PATIENT (patient below 18 years old)
AGENT / REPRESENTATIVE
NEXT OF KIN (SPOUSE/PARENT/CHILD/SIBLING)
PATIENT FOOD SERVICES
If you are under therapeutic diet, our Dietary service will ensure your nutritional requirements are met in accordance with your physician’s orders. If you need advice on meal selection or have a question concerning your diet, you may request for Dietetic service. Our Dietitian will pay you a visit.
Standard meals are served as follows:
| Breakfast | 7.30am - 8.30am |
| Lunch | 12.00pm - 1.00pm |
| Dinner | 6.30pm - 7.30pm |
PATIENT FINANCIAL SERVICES
For inquiries, please visit KPJ Ampang’s Payment Counter located at the first floor or the respective floors.
SUPPORT GROUP
Support group provides education and emotional support that could improve your quality of life. Emotional support and educational assistance may lessen your worries fighting for diseases/sickness or facing a difficult situation. Please do not hesitate to ask for our help.
Breastfeeding Support Group
- Tel: 03-4289 5000 ext 3338
- Contact Persons
- Puan Rozana Samsudin
- Puan Syahirah Adnan
- Puan Chua Ai Liang