Patient Care

We aim to make your hospital visit as comfortable, safe and positive as possible.
Our team is committed to providing exceptional care, and ensuring your transition back home is well coordinated by our dedicated staff.

Room and Board

Paediatric Ward (For Mother and Child)

* With added folder bed and meals for caretaker

* Folder bed will be charged at RM31 per night


ROOM NORMAL RATE (RM)
4 Bedded 180.00
3 Bedded 210.00
Semi Private/ Twim 160.00
Single Standard 230.00
Single Deluxe 280.00

Paediatric Ward (Optional)

* No added folder bed or meals for caretaker

* Folder bed will be charged at RM31 per night


ROOM NORMAL RATE (RM)
4 Bedded 90.00
3 Bedded 140.00
Semi Private/ Twim 160.00
Single Standard 230.00
Single Deluxe 280.00

Surgical New Room Rates

ROOM NORMAL RATE (RM)
8 Bedded Room 100.00
Private/ Single Bedded Room 250.00
Deluxe 300.00
Executive Deluxe 430.00
VIP Suite 780.00

Medical Ward

ROOM NORMAL RATE (RM)
4 Bedded 90.00
Semi Private/ Twin 160.00
Single Standard 230.00
Isolation 250.00
Deluxe Private 280.00
VIP Suite 680.00

Premier Ward

ROOM NORMAL RATE (RM)
Single Standard 380.00
Single Deluxe 430.00
Executive Deluxe 650.00
Junior Suite 1250.00
VVIP Suite 980.00

Maternity New Room Rates

ROOM NORMAL RATE (RM)
4/5 Bedded Room 100.00
Semi Private 190.00
Standard Private 250.00
Deluxe 300.00
VIP Suite 780.00

Others

ROOM NORMAL RATE (RM)
Day Ward 90.00
ICU 380.00
Incubator 100.00
Procedure Room 60.00
ICU Isolation Room 450.00


All room rates are inclusive of patient meals. Room rates are not inclusive of government tax and subject to revision from time to time by KPJ Ampang. All rooms are fully air-conditioned with attached bathroom, TV and telephone (3 bedded and 4/5bedded rooms are not provided with telephones).

SECURITY FOR YOUR BELONGINGS

During your stay with us, it is advisable not to bring or keep valuables. You are advised to send your valuables home with a family member. If that is not immediately possible, valuables may be kept temporarily in the hospital safe until someone can take them home for you. The hospital will not be responsible for any loss of valuables such as cash, jewellery, mobile phone, or damage to your personal items while in our premises.

Telephones

This facility is only available in single rooms. To call for internal services, please refer to the hospital telephone directory for extension numbers or press “0” for operator’s assistance. To make external calls, please press "0" for operator’s assistance. Charges for your external calls will be reflected in your hospital bill. Public telephones are available at the ground floor, near to the A&E service. Hand (Mobile) phones are not permitted within the hospital premises as they may interfere with the high frequency electronic equipment used.

Television

Each patient room is equipped with a television. If you encounter a problem with the television, please contact our Maintenance & Engineering Service at ext. 1013.

Newspaper

A choice of one complimentary newspaper is provided to all single room occupants.

MEDICAL RECORDS

Request for Medical Records

An upfront payment of RM120 will be collected from the patient or third party for any medical report/ insurance claim requested. Full payment will be collected upon completion of the report.


Please take note of the list of documents you need to prepare as below, in order to obtain the medical reports.

PATIENT (SELF)

PATIENT (patient below 18 years old)

AGENT / REPRESENTATIVE

NEXT OF KIN (SPOUSE/PARENT/CHILD/SIBLING)

PATIENT FOOD SERVICES

If you are under therapeutic diet, our Dietary service will ensure your nutritional requirements are met in accordance with your physician’s orders. If you need advice on meal selection or have a question concerning your diet, you may request for Dietetic service. Our Dietitian will pay you a visit.


Standard meals are served as follows:

Breakfast 7.30am - 8.30am
Lunch 12.00pm - 1.00pm
Dinner 6.30pm - 7.30pm


PATIENT FINANCIAL SERVICES

For inquiries, please visit KPJ Ampang’s Payment Counter located at the first floor or the respective floors.

SUPPORT GROUP

Support group provides education and emotional support that could improve your quality of life. Emotional support and educational assistance may lessen your worries fighting for diseases/sickness or facing a difficult situation. Please do not hesitate to ask for our help.


Breastfeeding Support Group

  • Tel: 03-4289 5000 ext 3338
  • Contact Persons
  • Puan Rozana Samsudin
  • Puan Syahirah Adnan
  • Puan Chua Ai Liang