• About Us

    KPJ Healthcare Berhad’s (KPJ) business is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world-class quality healthcare services through our wide range of specialised healthcare solutions throughout our regional footprint across five countries, namely Malaysia, Indonesia, Thailand, Bangladesh and Australia.

    Awards and Accreditation

    KPJ Ampang has played a big role to ensure excellence quality services are rendered to patients at all time. Measures are taken on a constant basic to achieve this status. KPJ Ampang has also developed a number of quality activities and committee which comprises of medical professional as well as other categories of staffs.



    The list is as follows:

    1. Hospital Accreditation
    2. Malaysian Society for Quality in Health (MSQH)
    3. Joint Commission International (JCI)
    4. Integrated Management System (IMS) Certification
    5. ICC (Innovative Creative Circle)
    6. Suggestion Scheme
    7. Awareness Programme
    8. Quality Campaigns
    9. Standard People Practice
    10. 5S (Environmental Quality) Certification
    11. Hazard Analysis Critical Control Point (HACCP) Certified
    12. Baby Friendly Hospital (BFH) Certified
    13. HALAL certification by JAKIM
    14. Planetree


    Clinical Committee

    1. Clinical Governance Committee (Medical Audit, Ethics and Peer review)
    2. Credentialing Committee
    3. Health Information Management (Medical Records) Committee
    4. Hospital Infection and Antibiotic Control Committee
    5. Surgical & Medical Intervention Committee
    6. Mortality & Morbidity Review Committee
    7. Pharmacy & Therapeutic Committee
    8. Risk, Safety & Quality Committee


    ACCREDITATIONS

    The First private Hospital to be Awarded 3 Year Term 2000 - 2003 Malaysian Society of Quality in Health (MSQH)
    The First Hospital to be Awarded Full Accreditation Status for 2nd Consecutive 3 Year Term 2003 - 2006 Malaysian Society of Quality in Health (MSQH)
    The First Hospital to be Awarded Full Accreditation Status for the 3rd Cycle for 3 Consecutive Year Term 2006 - 2009 Malaysian Society of Quality in Health (MSQH)
    The First Hospital to be Awarded Full Accreditation Status for the 4th Cycle for 3 Consecutive Year Term 2009 - 2012 Malaysian Society of Quality in Health (MSQH)
    The First Hospital to be Awarded Full Accreditation Status for the 5th Cycle for 3 Consecutive Year Term 2012 - 2015 Malaysian Society of Quality in Health (MSQH)
    Awarded Full Accreditation Status for the 6th Cycle for 4 Consecutive Year Term 2016 - 2020 Malaysian Society of Quality in Health (MSQH)
    Joint Commission International (JCI) 2012 - 2015
    2016 - 2018
    2019 - 2021
    2022 - 2025
    (1st Cycle) JCI
    (2nd Cycle) JCI
    (3rd Cycle) JCI
    (4th Cycle) JCI
    Planetree (Gold Accreditation) 2018 - 2021 Planetree

    CERTIFICATIONS

    HALAL Certification 2005 - 2018 JAKIM
    HACCP 2013 - 2018 Lloyd’s Register Quality Assurance Ltd.
    Baby Friendly Hospital Initiatives 2015 - 2018 World Health Organization
    5S Certification 2008 - 2017 Malaysian Productivity Corporation

    INTEGRATED MANAGEMENT SYSTEM (IMS)

    The First Hospital in Asia Pacific Region to Receive Integrated Management System (IMS) Certification Conforming to the 3 Standards which include;
    • ISO 14001:2004
    • ISO 9001:2000
    • OHSAS 18001:1999
    2005 TUV Rheinland (International Certification Body Based in Germany)
    New Standard of Certification
    • ISO 9001:2008
    • ISO 14001:2004
    • OHSAS 18001:2007
    2008 - 2013 (recertification) TUV Rheinland (International Certification Body Based in Germany)
    New Standard of Certification
    • ISO 9001:20015
    • ISO 14001:2015
    • OHSAS 18001:2007
    2018 SIRIM

    ASIAN HOSPITAL MANAGEMENT AWARD

    Human Resource Management 2nd Runner Up 2002 John Hopkins International
    Joint Commission International
    Branding Management Project – 1st Runner Up 2003 John Hopkins International
    Joint Commission International

    ICC COMPETITION

    2 Star Recipient at ICC Convention National Level – “Pengurusan Penyediaan Makanan Lebih Efektif (PYRAMID)” 2004 Malaysia Productivity Corporation
    Overall Champion 12th KPJ Quality Convention – “To Reduce Incidence of Pressure Sores” & “To Reduce Time Taken to Carry Out M&E Work” 2008 Malaysia Productivity Corporation
    2 Star Recipient at ICC in KPJ Quality Convention – ISO-KIT (DIAMOND) 2011 Malaysia Productivity Corporation
    Champion for Management Category in Hari Mekar Convention – ISO-KIT (DIAMOND) 2011 Malaysia Productivity Corporation
    Gold Award-Mini Convention Team Excellent ICC (Northern Region)- “ISO-KIT (DIAMOND) 2013 Malaysia Productivity Corporation
    2nd Prize Winner for QE/5S (Central Level) in 17th KPJ Quality Convention 2014 2014 KPJ Healthcare Berhad
    2nd Prize Winner in Misi Kesinambungan Bisnes Jcorp: Inovasi & Tanggungjawab Korporat – 19th Hari Mekar 2015 “Kerusi Roda SLS” (UNITE) 2015 Johor Corporation
    2nd Prize Winner in Misi Kesinambungan Bisnes Jcorp: Inovasi & Tanggungjawab Korporat – 19th Hari Mekar 2015 “Non-Compliance to Shelf Life of Multiple Use Medication” (DIAMOND) 2015 Johor Corporation
    1st Runner Up in Anugerah Inovasi Negeri Selangor – Shelf Life Tag (S.L.T) (DIAMOND) 2016 Selangor State Government
    2nd Runner Up in Anugerah Inovasi Negeri Selangor – Safer Care Kit. 2016 Selangor State Government
    2nd Runner Up (QE/5S MPC National Team Excellence 2016 (DIAMOND) 2016 Malaysia Productivity Corporation
    Hadiah Utama Kategori Swasta – Anugerah Inovasi Negeri Selangor 2017 Setiausaha Kerajaan Negeri Selangor
    Champion QE / 5S at 20th KPJ Quality Convention 2019 KPJ Healthcare Berhad

    ENTREPRISE 50

    ENTERPRISE 50 – 13th Placing 2005 SMIDEC
    ENTERPRICE 50 – 15th Placing 2007 SMIDEC

    OTHER NATIONAL/INTERNATIONAL AWARDS

    National Occupational Safety and Health 2007 Ministry of Human Resource
    Export Excellence Award 2006 2007 Ministry of Internal Trade & Industry
    BRANDLAUREATE – SME Chapter 2007 2007 Asia Pacific Brands Foundation
    4th Asia Pacific Super Excellence Brand 2008 Asia Entrepreneur Alliance World Wide
    National Award for Management Accounting (NafMA) 2008 – Merit Award 2008 Malaysian Institute of Accounting & Chartered Institute Accounts Malaysian Division
    ASEAN Business Award 2009 ASEAN Business Advisory Council (ASEAN-BAC)
    Asian Pacific Super Excellent Brand Award 2009 Asia Entrepreneur Alliance Worldwide
    Malaysia HR Award 2009 Malaysian Institute of Human Resource Management
    My Branded Service Award 2009 MARKPLUS INC
    My Branded Service Award 2011 MARKPLUS INC
    My Branded Service Award 2012 MARKPLUS INC
    International Arch of Europe Award 2012 Business Initiative Direction (B.I.D)
    The Bizz Award 2012
    2013
    World Confederation of Business
    My Innovation Challenge Award: 1st and 2nd place winner 2014
    2016
    Selangor State Government
    Anugerah Inovasi Negeri Selangor (Overall Champion for Private Sector) 2017 Selangor State Government
    Pertandingan Landskap MPAJ 2017 Kategori Pejabat Kerajaan / Swasta 2017 Majlis Perbandaran Ampang Jaya (MPAJ)
    KWSP / EPF Award Negeri Selangor – Best Employer for EPF Contributor (For Gombak Branch) 2017 KWSP Negeri Selangor
    Malaysia Society for Occupational Safety & Health (MSOSH) Award 2017
    2018
    Occupational Safety & Health (MSOSH)
    Best HR Practices Adopted in Hospital 2021 Asian Society Quality in Health Care (ASQUA)
    Best Customer Experience 2021 2021 Customer Experience Asia (CXP)