Patient Care

We aim to make your hospital visit as comfortable, safe and positive as possible.
Our team is committed to providing exceptional care, and ensuring your transition back home is well coordinated by our dedicated staff.

Financial Services


Payment Counter Info

Kindly make your payment or acknowledge your bill (for cases under insurance and guarantee letter) at the payment counter at the first floor or respective floors of your wards. Upon settling the bill, a discharge slip will be given to you. Please hand over the discharge slip to the nurse at the Nurses Counter and collect your medications, x-ray films, appointment card, M.C. and etc.

Operating hours (First Floor Payment Counter):

Monday – Friday : 8.30am – 9.00pm
Saturday : 9.00am – 2.00pm
Sunday : Closed

Discharge after office hours will be channeled to A&E department

Health Insurance Accepted

Please check with your provider (insurance company) to ensure that KPJ Ampang Puteri Specialist Hospital is covered by your insurance plan.