Patient Care

We aim to make your hospital visit as comfortable, safe and positive as possible.
Our team is committed to providing exceptional care, and ensuring your transition back home is well coordinated by our dedicated staff.

Patient's Info

Patient Services

Our Admission office is located at the Lobby, ground floor. Appointments for admission are made during your visit to the consultant’s clinic. Planned admissions can be made through Admission Counter at the Lobby from 8.00am till 6.00pm. Emergency admissions are made through the A&E Service at ground floor. Admissions made after office hours (after 6.00pm), during weekends, and on public holidays will be handled at the A&E Service.

Registration

One of our patient safety goals is to identify our patients correctly. During registration for admission, you will be requested to present your identity card/passport or any other legal documents (Guarantee Letter) for registration purposes. For children under 12 years old, parent’s or guardian’s identity is required for registration. Upon completion of registration, you will be requested to check and verify your particulars on the printed Admission Registration form. For return patients, you are advised to update your particulars and contact information during registration.

Admission Packet

Personal toiletries are available upon request and will be charged to your bill. Do feel free to enquire it from our ward staff.

Pre-Surgery Admission

You are required to sign a consent form before any surgery. For patients under 18 years old, parents or guardians are required to sign a consent form for their children. Your consultant and nurses will advise you on details regarding your preparation for surgery.

Patient Accommodations

KPJ Ampang is equipped with 266 beds, both private and semi-private. By choosing us, you can enjoy the privacy and comfort of a premier specialist hospital run by expert managerial and medical staff committed to the well-being and recovery of patients. Your room request will seriously be considered; however, room assignment is also is dependent on room availability and your specific medical needs.

Medical Record

Request for Medical Records

An upfront payment of RM120 will be collected from the patient or third party for any medical report/ insurance claim requested. Full payment will be collected upon completion of the report.

Please take note of the list of documents you need to prepare as below, in order to obtain the medical reports.

PATIENT (SELF)

PATIENT (patient below 18 years old)

AGENT / REPRESENTATIVE

NEXT OF KIN (SPOUSE/PARENT/CHILD/SIBLING)