Patient Care

Patient Services

Our Admission office is located at the Lobby, ground floor. Appointments for admission are made during your visit to the consultant’s clinic. Planned admissions can be made through Admission Counter at the Lobby from 8.00 am till 6.00 pm. Emergency admissions are made through the Accident & Emergency (A & E) Service at ground floor. Admissions made after office hours (after 6.00 pm), during weekends, and on public holidays will be handled at the A & E Service.

Registration

One of our patient safety goals is to identify our patient correctly. During registration for admission, you will be requested to present your identity card / passport or any other legal documents (Guarantee Letter) for registration purposes. For children under 12 years old, parents or guardian's identity is required for registration. Upon completion of registration, you will be requested to check and verify your particulars on the printed Admission Registration form. For repeat patient, you are advised to update your particulars and contact information during registration.

You are required to pay a deposit of minimum RM500 – RM1,000 for patients with Guarantee Letter. Patient without Guarantee Letter will be considered as cash payer.

For Cash payers you are required to pay a deposit as follows:
1. Medical cases (non-surgery) - minimum RM 5,000.00
2. ICU cases -minimum RM10,000.00
3. Surgery cases – 90% of the total estimated cost

Admission Packet

Personal toiletries are available upon request and will be charged to your bill. Do feel free to enquire it from our ward staff.

Pre-Surgery Admission

You are required to sign a consent form before any surgery. For children under 18 years old, parents or guardians are required to sign the consent form for their children. Your consultant and the nurses will advise you on details regarding your preparation for surgery.

Patient Accommodations

KPJ Damansara Specialist Hospital is equipped with 232 beds. By choosing us, you can enjoy the privacy and comfort of a premier specialist hospital run by expert managerial and medical staff committed to the well-being and recovery of patients. Your room request will seriously be considered, however, room assignment also depend on room availability and your room entitlement as per your guarantee letter. Upgrade of room may incur co-payment of 10% to 20% of the total bill (depending on your policy).