Terms and Conditions

• The terms and conditions set out below apply to the provision to you by KPJ Care Card and its usage.
• The KPJ Care Card (KPJCC) is issued to individuals according to eligibility criteria. Eligibility for the KPJCC programme may vary without prior notice.
• KPJCC cardholders are entitled to selected discount on the hospitals bills paid via cash or credit card. Upon presentation of the card, the discount will to be reflected on your hospital bill. Please be informed that the benefit of the card can be extended for cash paying, debit card or credit card only. It shall not apply for bills paid by Insurance, MCO or third party payer. For further clarification, KPJCC cardholder may clarify withthe respective hospital billing personnel for details.
• The “KPJ Care We Are Together” Participating Outlets promotion offers shall be valid from 1st November 2020 until 31st December 2021.
• KPJCC members can view the offers from participating outlet by scan the QR Code at KPJ Care We Are Together sticker, wobbler or display stand or website https://www.kpjhealth.com.my/home/care-card
• The discount and offers is applicable upon presenting the KPJCC. The inability of the member to produce the card may result in withholding the benefits.
  
• The KPJCC benefits are for the exclusive use of the registered member and usage is not transferable & not applicable with any other promotions, discounts, packages and / or privileges.
  
• KPJCC is not a credit card, charge card or debit card and does not exclude the member for payment on services rendered.
  
• The KPJ Healthcare group of hospitals reserves the right to amend these terms and conditions and discontinue the KPJCC programme at any time without prior notice.
  
• In the event of a lost stolen card, members must notify a participating KPJ hospital Customer Service (call or over the counter) or email to kpjcc@kpjhealth.com.my
• The KPJ hospital reserves the right to charge the member for the card replacement.

3rd Party Collaboration with KPJ Care Card