• Patient Care

    We aim to make your hospital visit as comfortable, safe and positive as possible.<br> Our team is committed to providing exceptional care, and ensuring your transition back home is well coordinated by our dedicated staff.

    Visitors' Info

    The Ward Routine

    Your nurse will orientate you to your ward and the facilities available. Generally, your ward routine will begin with wake up and personal toilet, early morning medication, breakfast, ward rounds by doctors, treatment and investigations, resting time, lunch, visiting hours, resting time, afternoon tea, ward rounds by doctors, visiting hours, dinner and bedtime. However, this routine will vary according to the ward and special needs of the patient. For example when there is a need, treatment and investigations may be carried out anytime during the day.

    Nurse Call Bell Service

    Located by your bed and in the bathroom. Please use it when you need help.

    Meal Service

    Local cuisine is available and food preparation is supervised by our clinical dietitian.

    Meal Times

    Breakfast 8:00 am

    Lunch 12:00 pm

    Afternoon Tea 2.45 pm

    Dinner 6:00 pm

    Bon Appetit!

    Visiting Hours


    Your family and friends are welcome to visit you during your stay here.

    Allow for visitor during visiting hours

    • 1 visitor 1 patient at one time (30 minutes per session)
    • Must be fully vaccinated
    • No symptoms and no close contact (Check MySejahtera before enter)
    • Visitor must enter details in record book
    • Children below 12 years old are not allowed for visiting
    • Saliva test to be done for visitors

    Visiting Hours are from

    12.30 noon - 2.00 pm

    5.00 pm - 9.00 pm

    Overnight Stay


    Each patient is allowed only ONE companion to stay overnight. However, male companions are NOT allowed in a female room. In the Paediatric ward, one parent may stay overnight with the child at no extra charge.


    For health reasons, visitors are advised not to bring children below 12 years of age up to the wards. Visitors are not encouraged to visit during the morning hours as consultants are making their rounds and nurses need to carry out nursing care procedures on the patients.

    CCU patients at the Critical Care Unit are allowed only ONE visitor at a time with a maximum of two visitors per visiting period.

    Resting Time

    While we understand your social needs, we also understand your need for sufficient rest to ensure a speedy recovery. Visitors are advised to plan their visits during visiting hours only.

    Resting Time is from:

    8.00 am - 12.00 noon

    2.00 pm - 4.00 pm

    10.00 pm