Patient Services

Admission is made by the advise of consultant through Admission Counter. the Admission Counter is located at the Lobby (Level 1) and open from 8.30am until 5.00pm. Emergency admissions are made through the Accident & Emergency (A&E) Services at Lever 1. Admissions made after office hours (5.00pm onwards), during weekends, and on public holidays will be handled at the A&E Services.

Registration

One of our patient safety goals is to identify our patients correctly. During registration for admission, you will be requested to present your identity card/passport or any other legal documents (Guarantee Letter) for registration purposes. For children under 12 years old, parent’s or guardian’s identity is required for registration. Upon completion of registration, you will be requested to check and verify your particulars on the printed Admission Registration form. For return patients, you are advised to update your particulars and contact information during registration.

Admission Pack

Personal toiletries are available in the Admission Pack for free. However, any extra items requested by the patient will be charged to the bill.

Pre-Surgery Admission

You are required to sign a consent form before any surgery. For patients under 18 years old, parents or guardians are required to sign a consent form for their children. Your consultant and nurses will advise you on details regarding your preparation for surgery.

Patient Accommodations

KPJ Kuching is equipped with 75 beds, both private and shared ward. By choosing us, you can enjoy the privacy and comfort of a premier specialist hospital run by expert managerial and medical staff committed to the well-being and recovery of patients. Your room request will seriously be considered; however, room assignment is also dependent on the room availability and your specific medical needs.

Visiting Hours

Generally, we welcome your families and friends to visit during your stay in the hospital. However, due to the current COVID-19 Pandemic, we have amended the visiting hours from 7am to 7pm daily, limiting to one (1) visitor in wards and one (1) caregiver. For patients in ICU, we are allowing one (1) visitor per patient at one time, due to the critical situation of the patients. Children 12 years and under are not permitted for both ward and ICU. Please observe and adhere to the following visiting hours and regulations:

Normal Wards
Visiting Hours:
From 7.00am to 7.00pm

Intensive Care Unit (ICU)
Visiting Hours:
From 12.30pm to 2.30pm and 5.00pm to 7.00pm

Additional:
Entrance Screening for COVID-19
All visitor are required to go through a basic screening include body temperature checking and fill in declaration form at the entrance before entering the hospital