• Patient Care

    We aim to make your hospital visit as comfortable, safe and positive as possible. Our team is committed to providing exceptional care, and ensuring your transition back home is well coordinated by our dedicated staff.

    Patient Safety

    Our safety and security measures:
    • No Smoking policy
    • 24 hours closed-circuit TV monitors and security for round-the-clock security surveillance.
    • Security door access system at all the entrances to wards
    • Fire resistant materials are used in the building under the strict supervision of Fire Department of Malaysia (Jabatan Bomba Malaysia).
    We seek cooperation from all of our patients and visitors to observe these safety rules and regulations within our hospital premises

    Safeguard Your Hospital Stay

    KPJ Kuching takes safety and security measures as one of the most important measures in the management of patient care. Security surveillance by security staff is provided 24 hours.
    24 hours closed-circuit TV monitors and security staff guarded all the entrances to the hospital. Fire resistant materials are used in the building under the strict supervision of Fire Department of Malaysia (Jabatan Bomba Malaysia).

    KPJ Kuching Safety Goals

    KPJ Kuching Specialist Hospital takes patient safety goals as one of the most important aspects of healthcare provision. Patients is at the center of our care provision and is the most important member of KPJ Kuching's safety goals.

    We are committed to providing a safe environment for our patients. Patients and their families may help by informing physicians and caregivers of:
    Any food or drug allergies, and if you are taking or have been taking any medications, including over-the-counter and herbal products. Any changes in your condition and how you are responding to medications and treatments. If you have questions about your care, medications or treatments, please ask your doctors / nurses for more explanation. In addition, many factors, including your physical condition, medications and procedures, may make you feel weak or dizzy. It is important to know what activities your consultant/ doctor feels you are able to perform, and it is best initially not to try to do things such as get out of bed without first checking with hospital staff.

    If your doctor says you may get out of bed, please use the bed controls to lower the bed to the lowest position and use the call system for assistance.

    Use the call system in the bathroom if you become weak or need help getting back to bed.

    Wear non-skid footwear. Ask your caregiver if you don't have any of the footwear.

    Placed your items within your reach such as the bedside table, phone, call light, walker or cane.

    Concerns & Complaints

    If we can be of any further service to you, or if you have any inquiries, please do not hesitate to let us know.

    Whatever the occasion of your visit with us, we hope that you have found KPJ Kuching a place of healing, and that you are satisfied with our quality services and facilities.

    If you have suggestions for us to enhance our services, or if you have any questions, please write them down or fill in our questionnaire that can be found in the nurse counter and drop them off in any of our suggestion boxes or hand it over to the nurse.

    We appreciate your feedback in our quest for ongoing excellent service.

    Email us: kcsh@kcsh.kpjhealth.com.my
    Tel: 6082-365 777
    Fax: 6082-364 666