In ensuring patient safety, KPJ Group of Hospitals have embarked on many initiatives to improve the Quality of Care to customers including the certification of the Malaysian Society for Quality in Health (MSQH), which is internationally linked to the International Society in health care (ISQua).
KPJ Group of Hospitals have implemented the integrated management system (IMS) to guarantee a high number of hospitals in the group have been accredited by SQH. Meanwhile, 4 of these hospitals are accredited by the Joint Commission International (JCI).
BANDAR MAHARANI, MUAR, JOHOR, MALAYSIA
KPJ BMSH is strategically located within Bandar Maharani, Muar – a historical town and the capital of Muar District, Johor, Malaysia. It is one of the most popular tourist attractions in Malaysia to be visited and explored for food, coffee, and historical prewar buildings. Bandar Maharani, Muar was declared “the royal town of Johor” by Sultan Ibrahim Ibni Almarhum Sultan Iskandar Al-Haj; as well as “the ASEAN Cleanest Tourist City Standard Award (ACTCA)” in The ASEAN Tourism Awards 2018.
The town is easily accessible via land, sea, and air from various cities and other provinces; including neighbouring countries such as Indonesia, Singapore, and Thailand. Patients or Visitors may travel using land transportation as there are available express bus coaches from Singapore and Hat Yai (south Thailand) and stop at Bentayan Express Bus Station in Bandar Maharani, Muar. Aside from that, ferry services are also available on a regular basis from Bengkalis and Dumai (located in Sumatra, Indonesia) to Bandar Maharani Ferry Terminal. And not to forget, those who are from Medan Kuala Namu and Pekanbaru, Indonesia are also able to visit Muar for treatment via aeroplanes which touchdown at Melaka International Airport. For the record, Malindo Air launched 5 flights weekly from Pekanbaru, Indonesia to Melaka in November 2014; followed by Wings Air which has also launched a new route from Medan Kuala Namu, Indonesia to Melaka starting in April 2018, operating daily.
Distances to KPJ Bandar Maharani Specialist Hospital:-
• 2.9km from Bentayan Express Bus Station
• 2.6km from Bandar Maharani Ferry Terminal
• 51km from Melaka International Airport
Foreigners come to Bandar Maharani, Muar for medical/health tourism due to the competitive costs of healthcare services, complemented by the existence of excellent medical technology and infrastructure. Indonesian tourists lead as the highest number of those seeking healthcare services in KPJ BMSH followed by tourists from Thailand, Singapore, Cambodia, Myanmar, and Vietnam.