• Patient Care

    We aim to make your hospital visit as comfortable, safe and positive as possible. Our team is committed to providing exceptional care, and ensuring your transition back home is well coordinated by our dedicated staff.

    Visitor's Info

    In our continuing effort to provide quality care and being a Planetree hospital, KPJ BMSH has adopted a flexible visitation policy throughout the facility. We welcome your families, friends, and loved ones to visit you during your stay in the hospital. However, for safety reasons, access to the hospital may also be limited during certain hours. Please kindly ask your visitors to observe and adhere to the following visiting hours and regulations:

    Visiting Hours for General Ward & Maternity Ward

    • 11:30 am – 2:00 pm
    • 4:30 pm – 9:00 pm

    No visitors are allowed after 9:00 pm. We encourage visitors to be mindful of the patient’s need for proper rest.  Kindly refer to the 'Visitation Guidelines/Policies'.

    Visiting Hours for Intensive Care Unit (ICU)

    • 11:30 am – 2:00 pm
    • 4:30 pm – 9:00 pm

    Children 12 years and under are not permitted in the Intensive Care Unit. Kindly refer to the 'Visitation Guidelines/Policies'.

    Security personnel and nursing staff members may restrict visiting hours at any time when it is deemed necessary to preserve the welfare of any patient. This is necessary to guarantee that our patients get uninterrupted rest.

    COVID-19: Visitation Guidelines & Policies 

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    Security Access Door

    All entrance to the wards is secured via Security Access Doors. Kindly press the bell when you wish to enter the ward.


    Our hospital observes a strict "NO SMOKING" code of practice within our premises following the Ministry of Health regulations. 

    Overnight Stay

    As one of our infection control measures, we do not encourage family members to stay overnight with the patient unless the patient is very ill. Immediate family members who wish to stay overnight may request for a lodger bed to be placed in the patient's room. However, this facility is available only in Single Rooms and is chargeable upon request. Please inquire with the staff nurse on duty should you need assistance.

    All companions/caregivers are compulsory to undergo COVID-19 screening (RTK Ag) before entering hospital wards.

    Other Services & Facilities

    To ensure convenience during your stay and visit to our hospital, we have provided you with these services and facilities


    Convenience Shop: 7-ELEVEN

    Indoor Play Area

    Surau / Muslim Prayer Room

    Interpreter Service

    ATM machine: RHB Bank

    Calling Taxi / E-hailing Operator