Patient Care
Visitor's Info
In our continuing effort to provide quality care and being a Planetree hospital, KPJ BMSH has adopted a flexible visitation policy throughout the facility. We welcome your families, friends, and loved ones to visit you during your stay in the hospital. However, for safety reasons, access to the hospital may also be limited during certain hours. Please kindly ask your visitors to observe and adhere to the following visiting hours and regulations:
Visiting Hours for General Ward & Maternity Ward
11:30 am – 2:00 pm
4:30 pm – 9:00 pm
No visitors are allowed after 9:00 pm. We encourage visitors to be mindful of the patient’s need for proper rest. Kindly refer to the 'Visitation Guidelines/Policies'.
Intensive Care Unit (ICU) & Coronary Care Unit (CCU)
11:30 am – 2:00 pm
4:30 pm – 9:00 pm
Children 12 years and under are not permitted in the Intensive Care Unit. Kindly refer to the 'Visitation Guidelines/Policies'.
Security personnel and nursing staff members may restrict visiting hours at any time when it is deemed necessary to preserve the welfare of any patient. This is necessary to guarantee that our patients get uninterrupted rest.
COVID-19: Visitation Guidelines & Policies
Temporarily Road Closure
Please be informed that our main entrances to the lobby via the foyer and 24-hour Accident & Emergency (A&E) via the 'green zone' area will be closed due to upgrading road works starting from 23 January 2023 until further notice.
All other non-emergency entrances (for vehicles less than 2.1m in height only) will be diverted to Basement Level. (Please refer to the route map below):
Security Access Door
All entrance to the wards is secured via Security Access Doors. Kindly press the bell when you wish to enter the ward.
Smoking
Our hospital observes a strict "NO SMOKING" code of practice within its premises following the Ministry of Health regulations.
Overnight Stay
As one of our infection control measures, we do not encourage family members to stay overnight with the patient unless the patient is very ill. Immediate family members who wish to stay overnight may request for a lodger bed to be placed in the patient's room. However, this facility is available only in Single Rooms and is chargeable upon request. Please inquire with the staff nurse on duty should you need assistance.
All companions/caregivers are compulsory to undergo COVID-19 screening (RTK Ag) before entering hospital wards.
Other Services
To ensure convenience during your stay and visit to our hospital, we have provided you with these services and facilities
Dining; Mesra Cafe
Convenience Shop: 7-Eleven
Florist
Surau / Muslim Prayer Room
Interpreter Service
ATM machine: RHB
Calling Taxi / E-hailing Operator