Patient Care

We aim to make your hospital visit as comfortable, safe and positive as possible.
Our team is committed to providing exceptional care, and ensuring your transition back home is well coordinated by our dedicated staff.

Vehicle Parking

KPJ Pahang Specialist Hospital provide you convenient parking services.


If your visitors have problem getting a parking bay, can approach external private parking area that is located next to the hospital.


The hospital shall not be responsible for any loss or damages to your properties while in its premises. Patients and visitors are advised to take responsible security measures such as double locking the car, concealing and removing valuables.

Visiting Hours

In our continuing effort to provide quality care, KPJ Pahang Specialist Hospital has adopted a flexible visitation policy throughout the facility. We welcome your families, friends, and loved ones to visit you during your stay in the hospital. However, for the safety reason, access to the hospital may also be limited during certain hours. Please kindly ask your visitors to observe and adhere to the following visiting hours and regulations:


General ward & Maternity ward

12:00pm - 2:00pm

6:00pm - 9:00pm


Children under 12 years old are discouraged to visit patients. Children must be accompanied by an adult at all times. No visitors are allowed after 8.30 pm. We encourage visitors to be mindful of patient's need for proper rest.


ICU / HDU / CCU

10:00am - 12:00pm

6:00pm - 8:00pm


Children 12 years and under are not permitted. Only two visitors per patient are allowed to visit at a time.

Infection Control

Infection control is an essential part of quality health care. KPJ Pahang Specialist has appropriate infection control practices in place to minimize infections. Patients and visitors are advised to practice hand hygiene at all times. Hands should be cleaned before and after visiting patients. Alcohol hand rub is conveniently located throughout the hospital for the use of staff, patients and visitors.

Safeguard Your Hospital Stay

KPJ Pahang takes safety and security measures as one of the most important measure in the management of patient care. Security surveillance by security staff is provided round the clock. 24 hours close-circuit TV monitors and security staff guard at all the entrances to hospital. Fire resistant materials are used in the building under the strict supervision of Fire Department of Malaysia (Jabatan Bomba Malaysia). All entrance to the wards is secured via a Security Access Door. Kindly press the bell when you wish to enter the ward.

No Smoking policy

24 hours close-circuit TV monitors and security for round-the-clock security surveillance. Security door access system at all the entrances to wards.

Fire resistant materials are used in the building under the strict supervision of Fire Department of Malaysia (Jabatan Bomba Malaysia).

We seek cooperation from all of our patients and visitors to observe this safety rules and regulations within our hospital premises.

KPJ Pahang Safety Goals

KPJ Pahang specialist hospital takes patient safety goals as one the most important aspect of healthcare provision. Patients is at the center of our care provision. We are committed to providing a safe environment for our patients. Patients and their families may support our safety goal by informing physicians and caregivers of: Any food or drug allergies, and if you are taking or have been taking any medications, including over-the-counter and herbal products. Any changes in your condition and how you are responding to medications and treatments. If you have questions about your care, medications or treatments, please ask your doctors/ nurses for more explanation. In addition, many factors, including your physical condition, medications and procedures, may make you feel weak or dizzy. It is important to know what activities your consultant/ doctor feels you are able to perform, and it is best initially not to try to do things such as get out of bed without first checking with hospital staff. If your doctor says you may get out of bed, please use the bed controls to lower the bed to the lowest position and use the call system for assistance. Use the call system in the bathroom if you become weak or need help getting back to bed. Wear non-skid footwear. Ask your caregiver if you don't have any. Have objects you use, such as bedside table, phone, call light, walker or cane placed within easy reach.

Feed Back Mechanism

If we can be of any further service to you, or if you have any enquiries, please do not hesitate to contact the hospitals.


If you have suggestions for KPJ Pahang to enhance its service delivery, or if you have any questions, please indicate them in the feedback form available at the reception and nurse counters.


We appreciate your feedback in our quest for ongoing excellent service.


Email us: kpjphg@kpjpahang.com

Tel : 609 511 2692

Fax : 609 511 2600