Patient Care

We aim to make your hospital visit as comfortable, safe and positive as possible.
Our team is committed to providing exceptional care, and ensuring your transition back home is well coordinated by our dedicated staff.

Admission & Discharge

Admission

Our front-line staff will assist you with your In & Out patient processing, including the completion of necessary forms and the confirmation of payment arrangements. Our objective is to ensure a smooth and quick admission to our facilities & access to our Consultants.



What to bring

Kindly bring your Appointment Card & Identity Card for Admission purpose. If you wish, you may bring your personal items such as dressing gowns, pyjamas and toiletry items.


    Appointment

    The Hospital provides 24 hours medical coverage. Emergency patients and all non- emergency patients who come to the Hospital outside normal working hours will be attended by our Medical Officer on duty. If you need to be seen by a Specialist Consultant, we will make the necessary arrangements for you. Should you request a Specialist Consultant during after work hours, an additional charge will be levied.


    Payment

    Patients are required to place a deposit or a Guarantee Letter upon admission. An initial deposit is required prior to receiving services. The person responsible for payment must ensure the required deposit amount is given within 24 hours of admission. Deposit amounts are based on the estimated total costs of services expected to be provided by the Hospital and your Doctor. Bills should be settled in full on presentation. Accepted mode of payment by Cash or Credit Card only. The deposit will be utilized against patients final bills and any balance due will be refunded. Patients are required to settle all accounts before leaving the Hospital.


    Valuables

    Patients are advised not to leave their valuables such as jewellery, money, handphones and watches unattended. The Hospital and its staff will not be responsible for any losses incurred in the Hospital. Telephones Public Telephones (coin & card) are available outside reception area.