Our Services

We have various of services designated to help our customers during your visit to our hospital

Dietary & Food Services

Our Dietary Services primary focus is to assure our patients (inpatients and outpatients) receive the best nutritional care possible. Your meals will be arranged to best meet our goals of providing safe and quality food. With a special touch from our dedicated Chef, our patients are served with fresh, nutritious and hygienic meals.

Our Dietery Services was certified with:
1) HALAL from JAKIM
2) HACCP and Food Safety Management 22001:2005 by SIRIM Malaysia.

Meals for inpatients are served at the following times:-
Breakfast: 8am
Lunch: 12pm
Hi-Tea: 3pm
Dinner: 6pm

KPJ Penang's Cafeteria (for outpatients) is open from 7:45am to 7.30pm daily with variety of menus offered.

Laboratory Services

At Lablink laboratory everyone of us from both the technical and administrative sections work in harmony in pursuing and meeting QUALITY STANDARDS in laboratory practice. We shall meet the needs and expectations of the medical practitioners who are our direct clients and in doing so our service will provide maximum benefits and satisfaction to the patients.

We take every opportunity given to us by our client doctors to make their already complex job easier, by providing accurate laboratory results and correct interpretations along with appropriate advice in the quickest possible "turn around" time. We work hard towards achieving this goal and helping our doctors to keep up with the continued advances in laboratory science. In providing prompt, cordial and cost effective service, patients' welfare is uppermost on the mind of our staff.

Health Information Management Services

Health Information Management System Services is responsible for keeping and maintaining medical health records in a standardized and professional manner in order to protect patient confidentiality while allowing adequate access to providers in order to promote quality patient care.

Transcription, diagnosis coding, and release of information which requested, are some of the other major duties performed in the Health Information System Services. Also information is gathered and sent to Ministry Of Health.

The hard copy of the patient health records are part of the electronic records which still have to be kept due the legal requirement and for future references. Medical health records will be kept confidential and not to be released to any unauthorized persons. Health Information System Services shall keep the medical records as required under the law limitation period.

Advantages
1. 24 hours CCTV monitoring system is installed for security monitoring
2. Access into HIMSS area is controlled by an electronic security pass
3. Smoke/fire detecting systems are installed at locations where medical health records are kept
4. Using a log bag in transporting medical health record

Opening Hours
HIMSS open 24 hours

Physiotherapy Services

Physiotherapy Services at KPJ Penang Specialist Hospital aims to provide excellent patient care. We have a team of staff who have developed expertise in a variety of areas in order to offer complete care and are committed to working together with our patients to attain their highest possible level of functional activity.

Wide range of condition that can benefits from the physiotherapy includes:
1. Musculoskeletal Problems
2. Cardio-Respiratory Problems
3. Neurological Condition
4. Geriatric Problems
5. Paediatric Problems
6. Women’s Health

Direct Phone Line:
04-548 6688 ext 6429/6430

Occupational Therapy Services

At KPJ Penang Specialist Hospital, we are also providing Occupational Therapy intervention as part of the rehabilitation recovery process. Occupational therapist helps individuals to develop functional skills, hence achieving optimal performance for daily activities.

We work with people of different ages who may be suffering from a range of conditions such as:

1. Hand injuries or post-operative hand injury
2. Neurological condition-stroke, parkinson and head injuries
3. Paediatric-Autism, Attention Deficit Hyperactivity Disorder (ADHD), Celebral Palsy,
4. Developmental Delay, Learning Difficulty
5. Geriatric-having cognitive and perception problem
6. Work rehabilitation - Return To Work Program

Direct Phone Line:
04-548 6688 ext 6430

Audiology Services

KPJ Penang Specialist Hospital’s Department of Audiology is managed by audiologists and specially trained nurses who can perform audiological services. Consult an audiologist for a detailed hearing assessment to diagnose the hearing problem and determine the best action.

Audiologist services include:

• Pure Tone Audiometry

• Tympanometry

• Otoacoustic Emission (OAEs)

• Newborn Hearing Screening

• Hearing Aids dispensing

• Hearing Aids fitting

• Hearing Consultation

• Audiology Report

• Industrial Worker Hearing Test

Direct Phone Line:
04-548 6688 ext 3001

Speech-Language Therapy Services

Speech-Language Therapy is a specialized field which provides clinical services for speech, language, communication and swallowing problems.

Our Speech-Language Therapy Services are tailored to each individual needs. The ultimate goal is to maximize one's potential to communicate more effectively and restore feeding/swallowing skills.

Our Speech and Language Therapy services include:

Adult

• Swallowing Difficulty (Dysphagia) assessment and management

• Language Difficulty (Aphasia) assessment and management

• Voice Disorders (Dysphonia) assessment and management

• Speech Difficulty/disorders (Dysarthria and Apraxia of Speech) assessment and management.

• Social Communication (pragmatic skills) assessment and management

• Alternative and Augmentative Communication (AAC)

• Caregiver Training

Paediatric

• Language delay/disorder assessment and management

• Speech delay/disorder assessment and management

• Stuttering (Dysfluency)

• Social Communication (pragmatic skills)

• Alternative and Augmentative Communication (AAC)

• Caregiver Training

Direct Phone Line:
04-548 6688 ext 5652