Paediatric Service Provider of the Year by GlobalHealth Asia-Pacific Awards 2023- KPJ Puteri Specialist Hospital

According to Malaysia
Children Statistic 2022 by the Department of Statistic Malaysia Portal, it
shows that Johor is the second highest state with 1.12 million children under
18 years old. Analysis from a children’s health perspective showed that the principal
cause of death for children under five years old was due to certain conditions
originating in the perinatal period which was 35.4 percent. This was followed
by congenital malformations, deformations and chromosomal abnormalities
(27.8%), pneumonia (2.6%), accidental drowning and submersion (1.2%) and
transport accidents (1.1%).
Due to the alarming increase in those statistics, KPJ Puteri has
dedicated to introduced and provide the Centre of Excellence for Paediatric in
2019 comprises of specialisation in paediatric neurology, paediatric surgery,
and paediatric neonatology. Since our Paediatric Neurologist was the only
specialist in southern region of Malaysia, it makes KPJ Puteri the first of
Paediatric Centre in the region for private sector. At KPJ Puteri Specialist Hospital, specialists
and management consider patients from all angles, including ensuring that
patient safety is always at the highest level and the facilities that aid in
the patient's recovery. According to hospital statistics, the demand for
paediatric services was positive prior to the pandemic due to a scarcity of
paediatric surgeons and sub-specialists in the region.
In 2020, the neonatal
mortality rate in Malaysia was approximately 3.9 deaths per one thousand live
births. Thus, we developed a speciality service, Consultant Neonatologist, as
part of our commitment for our patients at KPJ Puteri. Dr. Ismail Haron, a
Neonatologist contributes significantly to more standard parts of care, such as
advising expectant and new parents in preparing them for the practical aspects
of care for infants, especially for detrimental to premature or
organ-underdeveloped newborns. Paediatric Surgery is a relatively new specialty
in Malaysia, having grown in popularity over the last 25 years. It is further
subdivided into General Paediatric Surgery and Endoscopic Paediatric Surgery.
There are numerous surgical encounters, but the most unique services offered
exclusively at KPJ Puteri by our Paediatric Surgeon, Dr Razali Zakaria, are gastrointestinal
transit study and anorectal manometry in children.
The management has taken
several steps to ensure that information about this paediatric service is
available to the public. One of the proactive measures taken by KPJ Puteri to
raise awareness about paediatric problems is to hold information sessions
through health talk events or webinars with collaboration partners both
domestically and internationally. To detect any problems related to
paediatrics, the management, with the assistance of specialists, has offered a
number of paediatric-related examination and surgery packages at reasonable
rates, which include speech therapy services. As part of the state government's
initiative to promote Johor as a healthcare hub in the south of Malaysia, we
will continue to promote the specialised services offered by the paediatric
services by taking part in partnership programmes run by the Malaysia
Healthcare Travel Council (MHTC). Building goodwill and value for our business
ensures our customer’s return to KPJ Puteri as it increases revenue and
develops better customer relationships and loyalty.