Patient Care

We aim to make your hospital visit as comfortable, safe and positive as possible.
Our team is committed to providing exceptional care, and ensuring your transition back home is well coordinated by our dedicated staff.

Payment Counter Info

Kindly make your payment or acknowledge your bill (for cases under insurance and guarantee letter) at the payment counter at the Ground floor or respective floors of your wards. Upon settling the bill, a discharge slip will be given to you. Please hand over the discharge slip to the nurse at the Nurses Counter and collect your medications, x-ray films, appointment card, M.C. and etc.



Operating hours (Ground Floor Discharge Counter):

Monday – Friday :
8.00am – 5.00pm

Saturday :
8.00am – 12.30pm

Sunday/Public Holiday :
8.00am – 3.00pm

Discharge after office hour will be channel to A&E services


Health Insurance Accepted

Please check with your provider (insurance company) to ensure that KPJ RAWANG Specialist Hospital is covered by your insurance plan.


Financial Counseling

KPJ RAWANG Specialist Hospital finance services provide a very friendly advice from their experience about dealing with the issues of payments and solutions. Please contact our officer in finance services for this.

Insurance Coverage

To ensure hassle free admission, please present your insurance card upon registration/admission. If you are unable to do so, kindly furnish us with the details of your insurance card for verification. A deposit will be collected if the approval from your insurance company is still pending, or if the insurance company has declined the case.

We encourage employees to seek clarification from your respective Organization regarding your Insurance / TPA coverage.

Should you require further assistance, please contact our Business Office at 603 – 6099 8825. Following are our panel of Insurance and Third Party Administrator (TPA) providers: PMCare Sdn. Bhd.