• KPJ News

    Customer Experience Day 2023

    04:38AM, 04 November, 2023

    KPJ Rawang Specialist Hospital celebrated Customer Experience Day 2023 together with Patient Safety Day last Saturday, November 4, 2023.

    We were honored to have our CEO, Encik Ahmad Rafiquddin Bin Mohd Amran, and Operation Manager, Hajah Eviyanti Md Mansor, present for the opening.

    In line with our commitment to improve patient care and experience, we took this opportunity to launch World Paper Free Day 2023, showcasing KPJ Rawang's move towards digital transformation. This is a significant step in enhancing our services by focusing more on patient-centered care.

    The day was filled with gratitude as we gave out travel vouchers to our loyal customers, Mr Wong Yun Keng, Mr Subramaniam a/l Sinnapayan, and Mr Asmawi Safuan Bin Mustapha. Special hampers were also given to our little champions, Areshvenraj a/l Yuvaraja, Nur Qaireen Inara Binti Mohd Fauzi, and Lee Chen Rui, under the peads category.

    We also had various activities such as food trucks, free health screening, the opportunity to educate patients about the International Patient Safety Goals (IPSG) through dedicated booths, as well as free services such as haircuts for men, henna for women, and balloons for children.

    It was a day filled with joy and learning, and we thank everyone who joined us.

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