Our front-line staff will assist you with your In & Out patient
processing, including the completion of necessary forms and the
confirmation of payment arrangements. Our objective is to ensure a
smooth and quick admission to our facilities & access to our
What to bring
Kindly bring your Appointment Card & Identity Card for Admission
purpose. If you wish, you may bring your personal items such as dressing
gown, pyjamas and toiletry items.
The Hospital provides 24 hours medical coverage. Emergency patients
and all non- emergency patients who come to the Hospital outside normal
working hours will be attended by our Medical Officer on duty. If you
need to be seen by a Specialist Consultant, we will make the necessary
arrangements for you. Should you request a Specialist Consultant during
after work hours, an additional charge will be levied.
Patients are required to place a deposit or a Guarantee Letter upon
admission. An initial deposit is required prior to receiving services.
The person responsible for payment must ensure the required deposit
amount is given within 24 hours of admission. Deposit amounts are based
on the estimated total costs of services expected to be provided by the
Hospital and your Doctor. Bills should be settled in full on
presentation. Accepted mode of payment by Cash or Credit Card only. The
deposit will be utilized against patients final bills and any balance
due will be refunded. Patients are required to settle all accounts
before leaving the Hospital.
Patients are advised not to leave their valuables such as jewellery,
money, mobile phones and watches unattended. The Hospital and its staff
will not be responsible for any losses incurred in the Hospital.
Operating hours for the Admission Counter:
Monday – Saturday :
7:00am – 9:00pm (Admission Counter)
9:00pm – 7:00am (Pharmacy Counter)
Sunday & Public Holiday
7:00am – 7:00am (Pharmacy Counter)
Registration /Verify GL & GL Express Counter
Monday – Friday
7:30am – 5:00pm (GL Counter)
7:30am – 1230pm (GL Counter)
Our Admission office is located at the 2nd Floor of our new building. Appointments for admission are made during your visit to the consultant's clinic. Planned admission can be made through Admission counter at the Existing Lobby from 8.00am till 6.00pm. Emergency admissions are made through the A&E Service at ground floor. Admissions made after office hours (after 6.00pm), during weekend, and on public holidays will be handled at the A&E Services.