About Us

KPJ Healthcare Berhad’s (KPJ) business is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world-class quality healthcare services through our wide range of specialised healthcare solutions throughout our regional footprint across five countries, namely Malaysia, Indonesia, Thailand, Bangladesh and Australia.

KPJ Tawakkal has played a big role to ensure excellence quality services are rendered to patients at all time. Measures are taken on a constant basic to achieve this status. KPJ Tawakkal has also developed a number of quality activities and committee which comprises of medical professional as well as other categories of staffs.



Quality Awards:

  • 2016 : KPJ Tawakkal Specialist Hospital is the only hospital from Malaysia being selected as Principal Finalist for 2016 Asia Pacific Hand Hygiene Excellence Award.

2016 : KPJ Tawakkal Specialist Hospital has won the RoSPA Gold Award by The Royal Society for the Prevention of Accidents at ExCel, London. First hospital in Malaysia won the Gold Award.

2016 : KPJ Tawakkal Specialist Hospital has won a Certificate of Excellence in Human Resource Development for Employer Category of Human Resources Development Awards 2016.

2016: KPJ Tawakkal Specialist Hospital has won the Finalist Award for the Specialist International Patient Centre Category (Orthopaedic).

2015: Certified with ISO 22000: 2005 Food Safety Management System Certification by TUV Rheinland Malaysia

2015: Won Gold Award for 40th International Convention on Quality Control Circles (ICQCC) Koreanby Korean Standards Association (KSA)

2015: Winner of KPJ Talent Management Award 2015


2015: 1st International Conjoint Nursing Conference at Dhaka, Bangladesh – "Safe Nurses For Safe Community – KPJ Tawakkal won 1st& 2nd place for poster presentation category

2014: Received 4 Year Accreditation Status for 2nd Cycle of MSQH

2014: MPC Regional Convention Team Excellence 2014- ICC Category (Gold Award) (May 2014)

2011: Member of the Malaysia Healthcare Travel Council (MHTC), Ministry of Health Malaysia

2011: Integrated Management System (IMS) Certification from TUV Rheinland (M) Sdn Bhd. Consists of ISO 9001: 2008, ISO 14001: 2004 and OHSAS 18001: 2007)


2011: Winner of APHM (Association of Private Hospitals of Malaysia) Scientific Poster Competition

2010: Fully Certified with MS ISO 9001: 2008

2010: Five Star Service Award from Focus Learning Consulting SdnBhd (Category Best Caring & Understanding Award, Category Best Confidence & Spontaneous Award and Category Best New Team)

2009: Winner of Productivity Award 2008 in Open Category from Malaysia Productivity Corporation (MPC)

2009: Winner of MOSPHA OSH Excellence Award 2008 / 2009 by Malaysian Occupational Safety and Health Professional Association

2009: Received Health Tourism Recognition Award from Ministry of Health

2005: Halal Certification from Jabatan Kemajuan Islam Malaysia

2004: Winner of National Human Resource Excellence Award by Malaysian Institute of Human Resource Management Executive Search Sdn. Bhd.

2003: Certified with MS ISO 9001: 2000 by SIRIM QAS International Sdn. Bhd.

1998: Certified with MS ISO 9002: 1994 by SIRIM QAS International Sdn. Bhd.


Hospital Accreditations & Awards

  • Since 1997, KPJ Tawakkal hospital has been the recipient of several local and international certificates and awards. The recognition is briefly described below:

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First Private Hospital to Obtain Certification to 4 International Standards from TUV Rheinland

KPJ Tawakkal is the first private hospital to have obtained certification to four International Organization for Standardisation (ISO) standards from TUV Rheinland (M) Sdn. Bhd. -IMS (ISO 9001, ISO 14001, OHSAS 18001 & ISO 22000).Itsemphasizescustomer satisfaction,aim to minimize environmental pollution, compliance with SHE legislations, safety and well being of the workers / visitors and food safety of our patients.


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Second cycle of MSQH Accreditation

KPJ Tawakkal has been accredited for the 2nd cycle of MSQH in 2014 after a successfulsurveynotingcomplianceto a total 31 service standards of the 4th edition Malaysian Accreditation Hospital Standards. The survey covered topics from Management to Clinical Consultants, Nursing, Clinical Support and Non Clinical Support Services.



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Elite Member for MHTC (Malaysia Healthcare Travel Council)

KPJ Tawakkal has been appointed as an ELITE MEMBER of MHTC for the promotion of healthcare travel and providing approved services licensed by the Ministry of Health effective from 1 July 2015 to 30 June 2017. KPJ Tawakkal has been as MEMBER of MHTC since January 2009.




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Winner of MOSHPA OSH Excellence Award 2008 / 2009 by Malaysian Occupational Safety and Health Professional Association

Safety and Health always is the key factors for hospital operation. Occupational Safety and Health Committee (SHC) played an important role in the management of safety and health in hospital. Employer and employeerepresentative give feedback and suggestion to improve and manage safety and health at workplace.

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1stKPJ Healthcare Berhad ICC Team to Win Gold Award at ICQCCKorean

KPJ Tawakkal's 1st ICC team with the team name Handy Star has won the GOLD award at the 40th International Convention on Quality Control Circles (ICQCC) in Korean by the Korean Standards Association (KSA) on October 2015 by designed and built an Orthopaedic Hand Exerciser.


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Finalist of Quality Management Excellence Award (QMEA)

Ministry of International Trade and Industry (MITI) has assessed seven aspects of hospital management and leadership which inclusive of top management, human resources, quality data, staff, supplier, customer and processes. KPJ Tawakkal has demonstrated an exceptional hospital management and leadership to have made it as a finalist.

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KPJ Best Managed Hospital Award

Among 25 competing KPJ hospitals throughout Malaysia, by assessing clinical outcome, customer satisfaction, stock management and financial management, KPJ Tawakkal won the KPJ Best Managed Hospital award in 2013.