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International Patient Centre
Our International Patient Centre (IPC) is your gateway to a
wide range of personalised services tailored to meet your needs throughout your
visit. Our dedicated team is here to assist you by offering guidance on
treatment expenses and procedures at our hospitals. Discover more.
Planning Your Visit
Pre-Visit
i. Medical Enquiries
ii. Estimated Cost and Duration of Stay
iii. Visa Application
iv. Medical and Legal Documents Preparation
v. Travel Requirements and Itinerary
During Your Visit
i. Airport Transfer to Hotels or Hospitals
ii. Personalised Meet and Greet Service
iii. Consultation with Our Experts
iv. Payment for Services
v. Assistance for Family Members
Post-Visit
i. Medications
ii. Follow-up treatment
iii. Teleconsultation
International Insurance & Third-Party Administration
Panel
Administration Panel assistance to ensure a seamless
experience during your visit to our hospitals.
Medical Concierge
We are dedicated to delivering personalised services that
meet your medical needs and approaches that are suitable for and your family.
Our team is here to ensure that your healthcare experience is exceptional and
memorable. Discover how we can make your healthcare journey with us the best it
can be.
Preferred Hotel Partners
We are here to make your hospital stay as comfortable as
possible. Just like home.
International Patient Centre
We are committed to create and ensure an exceptional healthcare destination experience with limitless possibilities and exceptional quality catered to your needs.
International Patient Centre (IPC) of KPJ Group of Hospitals is a one-stop service that opens doors to specialists' expertise, personalized patient care and advanced technology at our hospitals. Dedicated at experienced patient care teams provide genuine care and comfort and attend to the needs of patients. We would be delighted to assist you with your travel and visa requirements. Our team of pleasant and experienced service-oriented staff will be happy to provide assistance in matters such as:
Outpatient Clinic
Our outpatient specialist clinics cater to patients with non-acute healthcare concerns and not in need of emergency care. While appointment dates are provided, we operate on a first-come, first-served basis during our daily operations.
General Advice/Information
You are advised to fast from midnight before the first day of your health screening appointment. No food or beverages are allowed during the fast with the exception of plain water.
Kindly inform our staff during registration if you have any health problems such as chest pain, discomfort, tightness, or if you have undergone any procedure such as balloon angioplasty, stenting or bypass surgery.
Please avoid bringing expensive valuables with you during the health screening.
Advice for Ladies
It is advisable to book your appointment around day 10 - 14 of your menstrual cycle. This is about a week after your last day of menstruation.
If you are menstruating on the day of your health screening appointment, please call up the Premier Screening & Wellness Centre (PSWC) to reschedule your appointment.
Kindly inform the receptionist during registration if you are pregnant or suspected to be pregnant as X-rays, Bone Scan, and Mammogram are not recommended if you are pregnant.
Our 24-hour Accident & Emergency services provide round-the-clock outpatient care for a range of health concerns, from minor to major illnesses, injuries, and trauma. Our doctors are available onsite 24 hours a day, ensuring prompt and effective emergency management.
The services are fully equipped with modern medical technology, ensuring appropriate and immediate care for any type of emergency situation.
Red Zone
This area is designed for critical cases that require immediate attention and intensive care.
Yellow Zone
The area is dedicated to patients requiring urgent medical attention, providing efficient care for a spectrum of medical conditions.
Green Zone
This area serves as the triage and waiting area, ensuring a systematic and organised approach to patient care.
Location & Contact Information
Accident & Emergency (A&E) Department Ground Floor.
For immediate assistance, please contact us at +603 7717 3002.
General Advice/Information
You are advised to fast from midnight before the first day of your health screening appointment. No food or beverages are allowed during the fast with the exception of plain water.
Kindly inform our staff during registration if you have any health problems such as chest pain, discomfort, tightness, or if you have undergone any procedure such as balloon angioplasty, stenting or bypass surgery.
Please avoid bringing expensive valuables with you during the health screening.
Advice for Ladies
It is advisable to book your appointment around day 10 - 14 of your menstrual cycle. This is about a week after your last day of menstruation.
If you are menstruating on the day of your health screening appointment, please call up the Premier Screening & Wellness Centre (PSWC) to reschedule your appointment.
Kindly inform the receptionist during registration if you are pregnant or suspected to be pregnant as X-rays, Bone Scan, and Mammogram are not recommended if you are pregnant.
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