Health Tourism
Health Tourism_____Over the last decade, Malaysia has grown by leaps and bounds to become a medical tourism destination of high renown. KPJ Tawakkal Health Centre have been receiving many health tourist patients from all over the world for various kind of treatments. |
About Us
More affordable air travel, exotic interesting places and reasonable
medical treatments cost with complete facilities are the major reason why
patients come to Malaysia. We at KPJ Tawakkal Health Centre focus
on all aspects of our international patients' journey with us. Located at Kuala
Lumpur , we provide you with the best specialist in dental services, comprehensive rehabilitation, outpatient specialist clinic, dialysis centre and minor operation theater. Due to the demand for various services
from our international patients, KPJ Tawakkal Health Centre has a
dedicated and highly skilled professional team at each service to cater to all
such needs of our valued patients. We offer the best treatment options
available coordinate with agents, manage the arrangement of appointments,
transportation arrangement and shuttle services arrangement when necessary.
Post treatment follow-up can also be facilitated via online communication when
appropriate.
Service Provided
We offer a wide range of service to cater to your needs during your treatment at our centre.
Service available
- Medical
Problem – Review of treatment options by relevant Specialist, estimated
cost, scheduling of appointments and other related information.
- Airport
transfer and pick up service (upon request)
- Visa
extension service – assisting in necessary arrangement to help in
extending your visa (if necessary)
- Concierge
Service - arrangement for accommodation, transportation, tours and
sightseeing (upon request)
- Interpreter
Service - in order to understand the needs of our guests, we provide
interpreters for Somali, Arabic, Mandarin, Bahasa Indonesia, Japanese and
Persian languages (other interpreters are brought in on a need-to-basis)
Flow Process
- Medical
Appointment Letter
- For
some countries, in order to get treatment from a hospital in a foreign
country, a Medical Appointment letter or invitation letter from the
hospital is required. Our centre will also assist in preparing the letter
for these guests.
- For
more information, kindly proceed to PR, SQM and Health Tourism Department at
Level 1, Lobby 2 or you may email to info@kpjhealthcentre.com
Visa Extension Process
Patient must request for visa extension at least one week before expiry
of visa date. Patients are advised to prepare the related documents before
booking the schedule for Visa extension within 2-3 days
List of documents:
- Letter
from Consultant/Specialist
- Current
hospital/treatment bills
- Patient's
Passport
- Related Charges (Payment in Ringgit Malaysia /RM)
i) Before You Go Arrangements are made for international patients before
they leave their countries in order to help them decide which treatment and
specialties will best suit their needs. This information is communicated via
email or through phone call and will help us and the patient to fully prepare
on both their ends before the patient comes to Malaysia.
We also recommend various hotel accommodations for the patient to suit
their budget.
ii) While You Are Here
Upon arrival at Kuala Lumpur International Airport (KLIA), patients are
provided with transportation facilities, subject to early request, by KPJ
Tawakkal Health Centre. KLIA provides a comfortable lounge if you have to wait
for your transport to arrive. Please notify the centre of any last minute
change in plan and we will inform the doctor concerned so that the procedure
can be rescheduled accordingly.
If prior arrangements are not made, patients can seek information from
concierge at the airport lounge on our centre contact details and contact us
directly via email or phone call so that we can make arrangement for
appointment with our doctors.
Patients are then driven to the centre entrance where they will be
guided to the respective services for their booked appointment and prior
registration. This will reduce the patient's waiting time.
A translator will be provided upon request.
The doctor will conduct examinations and carry out treatments, as
required. The patient is either will be taken to appropriate centre, clinics,
treatment room, gymnasium or operations theaters as determined by the Doctor.
After the treatment, they are discharged and escorted to the pharmacy (if
require medications), before shuttle back to their hotels.
iii) For the Family Additional activities can also be arranged upon
request by the patient. Catering not just for patients, the team also looks out
for family and friends accompanying the patient by providing shuttle services
to popular shopping centres and tourist destinations, while the patient is
undergoing treatment
How to get to KPJ Tawakkal Health Centre
By Air
KLIA or the Kuala Lumpur International Airport is one of the largest
airport in Asia. Many international airlines stops here. From KLIA you can
travel to all the international and domestic airports in Malaysia (check our
Transport page). If you are on Malaysia Airlines or Air Asia, you will get
connecting flights easily and cheaper, and probably get your luggage checked
through to any domestic airport in the country. You can check-in at KL Sentral
for many flights on Malaysia Airlines.
For those travelling by rail or air, KL Sentral is the place to check-in
or buy your ticket if you are in KL. Passengers on Malaysia Airlines and Air
Asia can check in at the city centre and take the ERL - an express train
straight to the airport. (www.kliaekspres.com).
The cheapest way to get to KLIA and LCCT (Low cost carrier terminal) to and
from KL, is by bus. There are many buses shuttling between the airports and the
KL Sentral. There is at least on bus per half hour during the day from KL
Sentral to the LCCT.
Malaysia-Singapore low cost or budget airlines Air Asia, Firefly, Jet Star or
Tiger Airways flies from KLIA to Singapore daily. Book online to get best rates
Important note: Budget airlines are point to point air services, so be sure to
have 3 hours interval between your flight schedule, if you have to get a
connecting flight at KLIA, Malaysia or Changi, Singapore. Also note that
AirAsia flies to LCC Terminal (KLIA) while FireFly flies to Subang Airport
(KL). Passengers on other airlines are advised to check which airport the plane
lands!
Travel tips: Fares are not fixed on low cost airlines so book early or fly
during weekdays to enjoy low fares. Check and compare rates online
By Rail
The main Railway Station, KL Sentral,
is located in the heart of the city. Trains stops at KL Sentral or the main
Railway Station. Malayan Railways or KTMB operates intercity express services
daily serving several towns. The main rail track cuts the length of the west
coast of West Malaysia, from the Malaysia-Thai border at Padang Besar, through
Alor Star, Butterworth, Ipoh, Kuala Lumpur, Seremban and Johor Bahru, and ends
in Singapore. You can also travel from KL to the east coast of West Malaysia,
right up to Tumpat in the state of Kelantan. Be aware that train is a slower
option when travelling in the peninsular and there are few services.
By Road
The
best option to get out of the city and travel to other parts of peninsular
Malaysia is to travel by road. Roads from Thailand and Singapore link directly
to Malaysian roads. The North-South expressway cuts the length of the
peninsular and centers at KL. Trunk roads in the peninsular is also linked to
KL. There are numerous daily express coaches or buses that operate from KL to
all major towns in peninsular Malaysia and to Singapore
and
Thailand. You can buy tickets at the express bus terminals.
Money Changer Service
We also provide money changer service. Please inform our Marketing Services
Personnel at Main Lobby Counter on the amount you wish to exchange and we will
contact the Money Changers to do the transaction with you at our centre.
Pick-up Service
At KPJ Tawakkal Health Centre, we offer airport pick up service from your
arrival point up to the centre. However, if patient would like to make their
own way here, getting a taxi from the airport is the best option and is very
convenient for them.
Patient are advised to go directly to the taxi service counter at the airport,
inform the counter staff on the destination, pay up front the taxi fare at the
counter and wait for the arrival of airport taxi service.
If you arrive through KLIA and KLIA2, you can also use other alternatives, such
as by bus, KLIA express train, and KLIA Transit to reach to our centre.
It is also suitable for those who come to Malaysia for vacation purposes and
back packers.